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Frequently Asked Questions


Please note that policies and procedures are subject to change, and we recommend reviewing our website or contacting customer support for the most up-to-date information.

Orders, Shipping, and Returns

To purchase our records, head to our website’s store section, select the desired items, and proceed to checkout. You can also find our releases on partner platforms.

We offer standard and expedited shipping options. Standard shipping typically takes 7-10, while expedited shipping ensures faster delivery within 2-3 days.

Yes, we ship worldwide! International shipping rates and delivery times may vary based on location.

We strive for quality, but if you receive a damaged or incorrect item, please reach out to our customer service within 7 days. We’ll gladly assist you with returns or replacements.

Yes, we accept some returns and exchanges so long as they fall within our policy. Items must be in their original condition. Please contact our customer service for return instructions.

Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package’s delivery status.

Submissions and Label Services

Artists can submit their music for review through our website. We accept digital submissions including links to streaming platforms, SoundCloud, or other online sources.

While we have an eclectic taste, we primarily focus on metal and its subgenres. We strongly encourage artists from diverse musical backgrounds to submit their work for consideration.

We diligently reviews each submission. We appreciate your patience as we give each submission the attention it deserves.

No, we do not charge any fees for music submissions. It’s free to submit your work for consideration.

We provide a range of services including music production, publishing, distribution, promotion, marketing, and artist development to support emerging and established musicians.

Yes, we offer limited support for live shows and tours, assisting with booking, tour management, and coordination.